Logistics • Protective Packaging • Client Assurance
Complimentary Insured Delivery & 30-Day Architectural Guarantee
Every ORVAHL™ luminaire, backlit mirror, and sculptural vessel is dispatched with full transit protection across the United States and Canada.
01 / Complimentary Tracked Shipping
We provide $0.00 complimentary tracked door-to-door shipping on all orders across the United States and Canada. Orders are processed within 1–2 business days and arrive within 3 to 7 business days via insured ground courier (UPS / FedEx / USPS).
02 / Reinforced Transit Protection
Stone luminaires, walnut frames, and architectural mirrors are packed in shock-absorbing protective foam. In the rare event of transit damage, our concierge dispatches a brand-new replacement at zero cost.
03 / 30-Day Architectural Home Trial
Experience your luminaire in your own space and natural light for 30 days. If a fixture does not harmonize with your interior architecture, contact office1@aircofox.ca within 30 days of delivery for a straightforward return or exchange.
Need Order Tracking or Installation Guidance?
Contact our concierge team at office1@aircofox.ca or call +1 (343) 553-7510 with your order number for real-time tracking updates.
Contact Studio Concierge →